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Skeye Systems Support
Software Support
Software support is provided at our main facility. Skeye Systems are
designed and developed from our and
Long Island,
New York facility. The output of this process
is a Functional Requirements document that is the working document used to
implement your system.
Before releasing the application software,
Skeye Systems thoroughly tests the program. With the Functional
Requirements in hand, and the software loaded into a copy of
your company's hardware configuration, the auditors go through
the program function by function looking for hidden problems. If an error
is found in the application program, the problem is documented and sent
back to the implementer to be corrected. After the error is fixed,
the program must again pass through the audit procedure. Only
when a program successfully passes audit is it released to the
customer for integrated system test. In special circumstances
with agreement from the customer, we will pre-release test versions
of software to the customer for parallel testing and "look and
feel" acceptance.
Skeye Systems is extremely proud of its audit procedure.
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